Safety Courses Help Centre

Frequently Asked Questions Online Safety Courses Ltd.

Everything you need to know about our health and safety courses, safety courses online, certificates, and how Online Safety Courses can help you stay compliant with health and safety training.

  • CPD Certified and RoSPA Assured
  • Instant Certificate on Pass
  • Support Available 24/7
Section 1 of 9

General Information

Instant Certificates: Complete any health and safety course at Online Safety Courses and instantly download your official certificate, valid in Ireland, the UK, and across Europe.

Practical Assessment: For Manual Handling, after the theory you will complete a simple practical assessment via video. It only takes about 15 minutes.

Affordable Pricing: Our health and safety courses start from just €32, with no hidden fees. Everything is included: health and safety training, assessment, and certification.

Learn Anytime: Study anytime, anywhere. Our safety courses online are 100% online and available 24/7. Learn at your own pace with Online Safety Courses.

Any Device: Access your health and safety training on any device: smartphone, tablet, laptop, or desktop. All you need is an internet connection.

Online Safety Courses offers a wide range of accredited health and safety courses including: Manual Handling, Fire Safety, Fire Warden/Marshal, Working at Heights, Abrasive Wheels, Asbestos Awareness, First Aid, PPE (Personal Protective Equipment), HACCP Food Safety, and Office Health & Safety. All our health and safety training courses are fully online safety courses available 24/7, and come with instant certification upon completion of each health and safety course.

Online Safety Courses delivers a comprehensive Manual Handling Course designed to teach safe techniques for lifting, carrying and moving loads to reduce workplace injuries. This Manual Handling Training is one of our most popular health and safety courses and aligns with HSA guidance and Irish and European legislation. Upon successful completion you receive a recognised Manual Handling Certificate (also referred to as a Manual Handling Cert) that is accepted by employers in Dublin, Cork, Galway, Limerick and across all of Ireland, the UK and Europe. If you choose our Online Manual Handling Course, your Manual Handling Certificate Online is available to download instantly.

Absolutely! Our health and safety courses at Online Safety Courses are designed for all industries: healthcare, construction, hospitality, retail, office environments, warehousing, and more. Whether you work in Dublin, Cork, Galway or anywhere in the UK, our health and safety training provides practical, compliant knowledge that employers recognise and value. Our safety courses online work for every profession.

Yes, absolutely! Our health and safety courses at Online Safety Courses are accessible and recommended for all ages. We believe health and safety knowledge is essential for everyone, and we are delighted when young people learn these important life skills early through our safety courses online.

Our health and safety training covers valuable knowledge that benefits everyone: how to lift objects correctly to prevent injuries, fire safety and what to do in emergencies, workplace safety practices, how to use protective equipment, and much more.

With engaging videos, graphics, and easy to follow content, our health and safety courses help build a foundation for a safe and healthy lifestyle. These are important life skills that will serve them well throughout their education, career, and everyday life! Start learning today with Online Safety Courses.

Section 2 of 9

Course Access & Format

Yes. Our Manual Handling Training is 100% online. The Online Manual Handling Course covers the theory and includes a simple remote practical component. You can study on any device, and once complete you can download your Manual Handling Certificate Online instantly.

Most learners complete the Online Manual Handling Course in about 45 minutes. You can learn at your own pace and pause or resume any time. Whether you are in Dublin, elsewhere in Ireland or abroad, the Manual Handling Online format makes it fast and convenient.

Yes. You have $124/7 access to the Online Manual Handling Course: start anytime and finish when it suits you, with no fixed study times. The course stays in your account for a year from purchase, far more than a course of under an hour needs.

Your access to the Manual Handling Course is free for a year from purchase, and once you finish, the material stays open to review for a year from the day your certificate is issued. You can finish in one sitting or over multiple sessions, whatever suits your schedule.

Yes. For a year after your certificate is issued you can log in and revisit the Online Manual Handling Course materials as often as you like, so you can refresh your knowledge when you need it. Your account with Online Safety Courses keeps that year open for you.

The Online Manual Handling Course works on any device with an internet connection, smartphone, tablet or computer. Study anywhere, including at home or at work, in Dublin or anywhere in Ireland.

Our health and safety courses at Online Safety Courses are designed to be welcoming and easy to follow for learners from every nationality. Each health and safety course uses clear videos, graphic illustrations, simple images, and easy to read text, so you can learn comfortably at your own pace. Our CPD accredited health and safety training fully meets HSA requirements, with certificates recognised across Ireland, the UK, Europe, and beyond. If you have any questions about accessibility for our safety courses online, we are always happy to help!

Yes, the Online Manual Handling Course is available worldwide. All you need is a device with internet access. If you're outside Ireland, please confirm the course meets local legislation in your country. Content is consistent globally and the self-assessment is standard for all learners.
Section 3 of 9

How to Buy and Manage Your Health and Safety Training

Getting started with Online Safety Courses is easy! Simply create a free account, choose your health and safety course, and complete payment. You can then start learning immediately, or come back whenever suits you.

All our health and safety courses are fully online and available 24/7, so you can learn at your own pace, day or night. Our safety courses online fit around your busy schedule.

Your health and safety training certification is internationally recognised and accepted by employers across Ireland, the UK, and Europe.

Need help? Our friendly support team at Online Safety Courses is available 24/7, around the clock, so just drop us an email!

At Online Safety Courses, we accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay, through our secure payment system for all health and safety courses. For business purchases of health and safety training, we also offer bank transfer with invoice. Just email us at [email protected] to arrange this. All transactions for our safety courses online are processed securely.

Fastest access: pay online to start your Online Manual Handling Course immediately. We offer two payment options:

1. The first and optimal choice is to pay through our website using our payment system, which accepts all major credit cards from any country. This allows immediate access to your course or courses without any delay.

2. The second option involves payment via bank transfer, requiring an invoice for payment. However, access to your courses is granted only after the payment is received and confirmed in our bank account. Please anticipate a delay of up to 24 to 48 hours, depending on your bank. In both cases, you will receive an invoice for each processed payment. You can arrange an invoice by emailing us at [email protected]

Yes, we offer tiered discounts that are automatically applied as soon as the courses are added to your cart:

  • 15% off when you mix any 3 or more different health and safety courses
  • 10% off when you purchase 10 or more courses
  • 20% off when you purchase 50 or more courses
  • Our star deal: €100 flat for any 5 different courses, just €20 per course (excludes the premium HACCP Level 3 and Health and Safety for Managers courses)

The best discount for your order is applied automatically as soon as you add the courses to your cart. It's ideal for employers rolling out Manual Handling Training and other safety courses online across teams in Dublin, Cork, Galway and throughout the UK.

Yes, absolutely! You can purchase any health and safety course from Online Safety Courses as a gift or for a colleague. During checkout, simply enter the learner's name and email address. They will receive login details directly to access their health and safety training and can start whenever it suits them.

We stand behind our training 100%. If you purchased by mistake and haven't started the course yet, we offer a 15-day money-back guarantee, no questions asked. Simply email us at [email protected] and we'll process your refund promptly. Please note: once you click "Start Course" and access the materials, we're unable to offer refunds.
Section 4 of 9

Manual Handling Practical Assessment

After completing the theoretical section of our Manual Handling Course, you'll seamlessly move to the practical training, which includes short instructional videos on safe lifting techniques.

How to complete the practical session:

  1. Record a video of yourself demonstrating proper lifting techniques:
    • Lift an object from the floor.
    • Place it on a table or similar surface.
    • Return it to the floor, ensuring you follow the safety guidelines covered in the training.
  2. Speaking in the video is not mandatory. The focus is solely on demonstrating the correct lifting techniques.
  3. If you don't have a box, any suitable object can be used.
  4. You will need to send a short video on WhatsApp (text messages only, no calls). The WhatsApp number of your assigned instructor will appear at the end of the course.

Our instructors will review your video, verify your technique, and update your records. Upon successful completion, you'll receive a confirmation email with an updated certificate that includes the practical portion.

The instructor's WhatsApp number appears at the end of the course. Send your short video there for review.

No. You only need to demonstrate the correct lifting posture and movement. Speaking is optional.

Yes, no problem! If you don't have WhatsApp, you can send your Manual Handling practical video via email instead. For all other courses, there's no practical assessment required. You'll receive your certificate instantly by email as soon as you complete the theory.

No. There are no extra charges for the practical element. Our affordable Online Manual Handling Course fee covers theory, self-assessment and certification, so you receive your recognised Manual Handling Cert without hidden costs.
Section 5 of 9

Teams and Employers

We provide a step by step PDF guide for employers to organise health and safety training for teams in Dublin, Cork, Galway, Limerick, Waterford and across the UK. You can assign courses, track employee progress, and download certificates from one place. Our platform makes managing compliance fast and transparent. You can find everything about group bookings on our Training for Teams page.

Download the guide here:
Download Quick Guide for Employers PDF

Buying health and safety training for a team is simple with Online Safety Courses. Add multiple health and safety courses to your cart and complete checkout. Then use Billing > Packages to assign safety courses online to employees, track progress and download certificates. Learn more on our Training for Teams page. Our health and safety courses make team compliance easy.

If you entered the wrong email when registering an employee, the easiest solution is to simply create a new account with the correct email address and ignore the incorrect one.

However, if the old account visually bothers you and you'd like it removed, please contact us at [email protected] with a clear request including:

  • Full name of the person registered
  • Email address used for registration
  • Confirmation that you want the account deleted

Important: Please be aware that once we delete an account, all data is permanently removed and cannot be recovered. This includes the name, email, and any courses allocated to that account.

Section 6 of 9

Logging in

Great, you are ready to learn with Online Safety Courses! Simply log in to your account and you will see your purchased health and safety courses in the "My Courses" section. Click on a course to begin your health and safety training. If you have any trouble, our friendly support team is here to help. Just email us at [email protected] and we will get you sorted quickly!

No worries, it happens! Simply click Forgot Password, enter your email address, and we'll send you a secure link to reset it. Check your inbox (and spam folder, just in case) and you'll be back on track in no time.

We're sorry to hear that! Here's a quick fix that usually works:

1. Clear your browser cache (in your browser settings)

2. Close and reopen your browser

3. Log back in and try again

Tip: We recommend using Google Chrome for the best experience.

Still having trouble? We're here to help. Email us at [email protected] and we'll get you sorted right away.

Section 7 of 9

Certification & Assessment

After you pass the assessment, your Manual Handling Certificate is issued instantly. It will be emailed to you and available for download from your Online Safety Courses account, a fast, convenient Manual Handling Certificate Online process.

Your Manual Handling Certificate Online will be emailed to you immediately after you pass the assessment, and you can also download or print it from your account on the Online Safety Courses website for a year after it is issued.

Absolutely! Do not worry if you do not pass your health and safety course first time. At Online Safety Courses, you have unlimited attempts. Take your time to review the health and safety training materials and try again whenever you are ready. We want you to succeed with your safety courses online, and there is no extra charge for retakes.

Once you complete the course, you can immediately download a PDF version of your Manual Handling Certificate Online. Physical cards are not issued.

If you lose your certificate, you can download it again from your account for a year after it is issued, and the copy we emailed you the moment it was issued is yours to keep, so please save it somewhere safe. After that year it leaves your account, but it stays valid for its full term: with the certificate number printed on it you can check it and download it again at any time on our public Verify Certificate page (linked in the footer), and so can any employer. Without that number a certificate cannot be looked up or reissued, so keep it safe. Simply log in to your account and click Download Certificate on the homepage. Your Manual Handling Certificate (Manual Handling Cert) is also sent to your email.

If you've forgotten your login details, select Forgot Password on the homepage to reset access and continue your Online Manual Handling Course. Please check your spam or junk folder if you don't see the email.

Your Manual Handling Certificate (Manual Handling Cert) is valid for 3 years. Certificates issued by Online Safety Courses are accepted throughout Ireland and widely recognised in the UK and across Europe. Each certificate includes a unique number that employers can verify online. With our Manual Handling Certificate Online, you can download your cert again from your account for a year after it is issued.

Yes, absolutely! All health and safety course certificates from Online Safety Courses can be printed. After completing each health and safety course, we send your certificate immediately via email. You can also download it from your personal account for a year after it is issued. Simply download the PDF and print your health and safety training certificate whenever you need.
Section 8 of 9

Accreditation & Legal Requirements

Yes. The Manual Handling Course by Online Safety Courses is CPD Certified, RoSPA Assured and developed by CPD qualified instructors. Training content aligns with HSA guidance and Irish law for recognised certification nationwide.

Yes. Online Safety Courses uses accredited instructors, many holding CMIOSH status and CPD and RoSPA qualifications. Our Manual Handling Training follows Irish legislation and HSA standards to ensure recognised certification.

At Online Safety Courses, our Manual Handling Training is delivered and overseen by highly qualified instructors (CPD qualified; many with CMIOSH status). Training and assessment align with Irish legislation and HSA guidance to support recognised certification.

Yes. Under the Safety, Health and Welfare at Work (General Application) Regulations 2007, Irish employers must ensure employees who lift, carry or move loads receive appropriate Manual Handling Training. Our Online Manual Handling Course helps organisations across Ireland meet these legal requirements.
Section 9 of 9

Recognition & Benefits

Online Safety Courses is a trusted health and safety training provider serving learners across Dublin, Cork, Galway, Limerick, Waterford and all of Ireland, the UK and Europe. Our health and safety courses are HSA compliant, CPD Certified, and RoSPA Assured. We pride ourselves on offering fast, flexible safety courses online with instant certification, friendly support available 24/7, and a simple, straightforward health and safety training experience. Thousands of happy learners and employers trust Online Safety Courses for their health and safety courses, and we would love to help you too!

Yes. Our accredited Manual Handling Course from Online Safety Courses is accepted by employers and organisations throughout Dublin, Cork, Galway, Limerick, Waterford and across all of Ireland, the UK and Europe. The training follows Irish and European legislation and HSA guidance, ensuring your Manual Handling Certificate (Manual Handling Cert) is widely recognised.

Online Safety Courses is here to help! You can reach our friendly support team by email at [email protected], or find all the ways to reach us on our Contact page. We are available 24/7, around the clock and typically respond within a few hours. No question about our health and safety courses or health and safety training is too small. We are always happy to assist with your safety courses online!
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