Cookie Policy

2) What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites function, remember choices, and understand how visitors use the site. Cookies can be session (deleted when you close your browser) or persistent (stored until they expire or you delete them).

3) Why We Use Cookies

• Essential operation: Enable secure login, session continuity, payments, and course access.
• Performance: Improve speed, reliability, and media playback for online learning.
• Analytics: Understand what content is useful so we can enhance workplace safety training.
• Personalisation: Remember preferences (e.g., language, region) for a smoother experience.
• Security: Prevent misuse, detect anomalies, and protect your account.

4) Types of Cookies

1. Strictly Necessary: Required for core site functions and cannot be switched off in our systems.
2. Functional: Remember your settings and choices to provide enhanced features.
3. Performance: Improve site speed, responsiveness, and stability.
4. Analytics: Help us measure usage to improve our health and safety training platform.
5. Advertising: Deliver relevant ads and measure ad performance (where used).

5) Strictly Necessary Cookies

• Authentication and session management for user accounts.
• Shopping cart, checkout, and payment security.
• Load balancing and traffic distribution.
• Fraud prevention and system integrity.

Because these cookies are essential to the website’s operation, they cannot be turned off from our side. Your browser can still block them, but the site may not work properly.

6) Performance & Functional Cookies

• Remember language, location, and UI preferences.
• Improve page load times, video playback, and reliability.
• Provide enhanced features for online safety courses.

7) Analytics Cookies (e.g., Google Analytics)

We use analytics to understand how visitors interact with our site so we can improve content and usability. Where used, analytics cookies collect aggregated usage data such as page views, time on page, and device information.

• You can opt out of Google Analytics by installing the Google Analytics Opt-out browser add-on.
• Learn more: Google Cookies.

8) Advertising & Remarketing Cookies

Where used, advertising cookies help deliver relevant ads and measure campaign performance. These may include Google Ads or similar platforms.

• Manage Google Ads settings: adssettings.google.com
• Opt out of personalised ads: Your Online Choices (EU)

9) Cookie Consent & Preferences

• We display a consent banner (where applicable) to inform you and gather consent.
• You can withdraw or modify consent at any time through your browser settings.
• We keep a minimal record of consent state as required by compliance best practices.

10) Manage Cookies in Your Browser

You can control cookies directly from your browser. The following links provide guidance:

• Chrome · Chrome (mobile)
• Firefox
• Safari · iOS Safari
• Edge

11) Data Retention & Cookie Expiry

Cookies persist for different durations depending on their purpose. Session cookies expire when you close your browser. Persistent cookies remain until their set expiry date or until you delete them. We review our usage periodically to ensure alignment with necessary purposes.

12) International Data Transfers

Some providers that set cookies may process data outside the EEA/UK. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms, as provided by the relevant vendors.

13) Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. Material updates will be highlighted on this page.

14) Contact

15) Related Terms & Keywords

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